Get started
Tell us a little about what you're looking for. Our intake team will match you with a counselor at our Newport News or Suffolk office, or by telehealth anywhere in Virginia.
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Prefer to talk?
757.503.2819Call our office and we'll help you find a counselor and a time that works.
Appointment hours. Evening sessions are limited.
How it works
Starting counseling can feel like a big step. Here is what happens after you reach out.
Share a few details in the form or by phone: what brings you in, where you'd like to meet and your insurance.
Our intake team matches you with a counselor based on your concerns, location, schedule and insurance.
We confirm your appointment time, what your plan covers and any paperwork to complete beforehand.
We're in network with Aetna, Anthem, Sentara, UnitedHealthcare, UnitedHealthcare/Optum VACCN and several Virginia Medicaid plans (Aetna Better Health, Anthem Medicaid, Sentara Medicaid and UnitedHealthcare Medicaid).
Not sure about your plan? Call 757.503.2819 and we can help you check. Self-pay is also available.
Insurance and payment detailsEvening and Saturday appointments are available with some counselors, and evening times are limited.
Choose your preferred appointment time in the form and we'll do our best to match it.
Meet our counselorsQuestions
Our intake team reviews new requests and will reach out by phone or email to help you schedule. If you'd rather talk now, call 757.503.2819 during office hours.
No referral is needed to request an appointment. Some insurance plans require a referral or prior authorization for mental health services, so check with your plan if you're unsure. Our office can help.
We're in network with Aetna, Anthem, Sentara, UnitedHealthcare, UnitedHealthcare/Optum VACCN and several Virginia Medicaid plans. Coverage varies by plan, so we recommend verifying your outpatient mental health benefits. If you don't see your plan, call 757.503.2819. We may still be able to help, or we can discuss self-pay. See insurance and payment details.
Yes. Add the counselor's name in the Preferred counselor field. We'll do our best to match you based on their availability, office location and your insurance. Browse our counselors.
Yes, with some counselors. Our offices see clients until 9:00 pm Monday through Thursday and until 2:00 pm on Saturday. Evening times are limited, so choose your preferred appointment time in the form and we'll do our best to match it.
Yes. We offer secure video sessions for clients located anywhere in Virginia. Choose “Telehealth (online)” as your preferred location in the form. Learn about telehealth.
Your first session is a chance for your counselor to learn what brings you in, your history and your goals, and for you to ask questions and see whether the fit feels right. Our office will let you know about any paperwork to complete beforehand.
Please use the Client Portal or call our office at 757.503.2819. The forms on this page are for new appointment requests and general questions.
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Request an appointment online or call our office. We'll help you find a counselor who fits.
