Policies
How Artisan Counseling collects, uses and protects information when you visit our website.
This page is provided for general information about how the Artisan Counseling website works. If you have questions, please contact us or call 757.503.2819.
Last updated: October 20, 2026
Artisan Counseling respects your privacy. This Website Privacy Policy explains how we handle information collected through artisancounseling.com. It applies only to our website.
Clinical records are handled separately. Information related to counseling services, including your health and treatment records, is governed by our Notice of Privacy Practices under HIPAA. Clients receive this notice at intake. If you would like a copy, please contact us.
When you use a contact or scheduling form on our website, you may share information such as your name, phone number, email address and a brief message. We use this information to respond to you and to help with scheduling. Please avoid sharing detailed health information through website forms; you can discuss those details with our team by phone or with your counselor.
Like most websites, our site may automatically collect general technical information, such as your browser type, device type, pages visited and the time of your visit. This helps us understand how the site is used and improve it.
Our website may use cookies and similar technologies, along with analytics tools, to measure site traffic and performance. This information is generally reported in aggregate. You can adjust your browser settings to block or delete cookies, though some parts of the site may not work as intended.
Our site may offer a translation feature to make content available in other languages. When you use it, the text of the page may be processed by the translation provider according to its own privacy practices.
The Client Portal is a separate secure system for clients. Information you share there is protected as part of your clinical record and is covered by our Notice of Privacy Practices.
Our website may link to other websites, such as community resources or crisis services. We are not responsible for the content or privacy practices of those sites, and we encourage you to review their policies.
We use website information to respond to inquiries, schedule appointments, maintain and improve our site, and keep it secure. We do not sell personal information collected through our website. We may share information with service providers who help us operate the site, or when required by law.
Our website is not intended to collect information directly from children. Parents or guardians seeking counseling for a minor are encouraged to contact us directly.
We may update this policy from time to time. The date at the top of this page shows when it was last revised.
If you have questions about this policy, call 757.503.2819 or reach us through our contact page. You may also write to us at 11713 Jefferson Ave., Suite 200, Newport News, VA 23606.
Appointments are available in Newport News, Suffolk, and through Telehealth.
Schedule an Appointment