Policies

Accessibility Statement

Artisan Counseling wants everyone to be able to use our website and find the support they need.

This page is provided for general information about how the Artisan Counseling website works. If you have questions, please contact us or call 757.503.2819.

Last updated: October 20, 2026

Our Commitment

Artisan Counseling is committed to making our website accessible to people of all abilities. We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, as our goal, and we continue to review and improve the site over time.

Measures We Have Taken

  • Keyboard navigation: Menus, links and forms are designed to be usable with a keyboard.
  • Visible focus states: Interactive elements show a clear outline when selected with a keyboard.
  • Alternative text: Meaningful images include descriptive alt text.
  • Color contrast: We choose text and background colors with readable contrast.
  • Clear structure: Pages use headings and plain language to make content easier to scan and understand.

Known Limitations

Some content on our site comes from third parties, such as embedded maps, the translation feature, scheduling tools or the Client Portal. We do not fully control the accessibility of these tools, but we will work with you to provide the information or service you need in another way.

Feedback and Assistance

If you have trouble accessing any part of our website, or have suggestions for improvement, please let us know. Call 757.503.2819 or reach us through our contact page. Please describe the page and the issue, and we will do our best to help and respond promptly.

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Appointments are available in Newport News, Suffolk, and through Telehealth.

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