Family counseling at our Newport News office helps parents, children, teens and other family members work through conflict, change or loss together. The office at 11713 Jefferson Avenue is close to I-64 and a practical drive from Hampton, Yorktown, Poquoson and Williamsburg. You can meet in person in Newport News or by secure telehealth anywhere in Virginia.
Family therapy is not about finding one person to blame. Your counselor looks at how the family works as a whole and helps each member find better ways to talk, listen and support one another.
Every family is different. Families in the Newport News area often reach out when they are dealing with:
You do not need to wait until things feel unmanageable. Starting early often makes the work easier.
Monday – Saturday During Office Hours (Evening Sessions are limited)
* In-person and Telehealth Sessions
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*If you are having a mental health emergency, please proceed to your nearest emergency room, contact 988 or medical services at 911.
Who attends. Depending on your goals, your counselor may meet with the whole family, with parents on their own, or with individual family members for part of the work.
Regular sessions. Sessions usually last 50 to 60 minutes and are often held weekly or every other week.
In person or online. You can meet at the Newport News office, by telehealth, or a mix of both. Family members joining by video need to be in Virginia at the time of the session.
Evening and Saturday times. The office is open until 9:00 pm Monday through Thursday and from 7:00 am to 2:00 pm on Saturday. Evening times are limited, so tell us your preferred time when you request an appointment.
Address: 11713 Jefferson Avenue, Suite 200, Newport News, VA 23606
Getting here: The office is on Jefferson Avenue with direct access from I-64, within a reasonable drive of Hampton, Yorktown, Poquoson and Williamsburg.
Parking: Free parking is available in the lot next to the entrance.
Accessibility: Suite 200 is on the first floor and is handicap accessible.
Children and teens often express what they are going through in ways that are different from adults. At our Newport News office:
Tell us your child's age when you request an appointment, and our intake team will help find the right counselor.
Your counselor
These counselors see families at our Newport News office. Not sure who to choose? Our intake team will help match you.
Michele HaynamLPC, NCC, CSAC, CSOTPNewport News · Suffolk · Telehealth
Dr. Ben NewmanPhD, LPC, CSACNewport News
Lauren TatroLPC, ARTNewport News
Abby BrundageLCSW, CCTPNewport News · Suffolk · Telehealth
Denine JacksonResident in Counseling · She/HerNewport News · TelehealthIn network with Aetna, Anthem, Sentara, UnitedHealthcare and several Virginia Medicaid plans.
Not sure about your plan? Call 757.503.2819 and we can help you check. Self-pay is also available.
Insurance and paymentMonday–Thursday 7:00 am–9:00 pm
Friday 7:00 am–5:00 pm
Saturday 7:00 am–2:00 pm
Evening and Saturday appointments are available with some counselors, and evening times are limited.
Request an appointmentRelated services
Our office is at 11713 Jefferson Avenue, Suite 200, Newport News, VA 23606, with direct access from I-64. Free parking is next to the entrance, and the suite is on the first floor.
Family counseling at our Newport News office is offered by Michele Haynam, LPC; Dr. Ben Newman, PhD; Lauren Tatro, LPC, ART; Abby Brundage, LCSW; and Denine Jackson, Resident in Counseling. Our intake team can help you choose.
Not always. Depending on your goals, your counselor may meet with the whole family, with parents on their own, or with individual family members for part of the work.
Yes. Denine Jackson works with children, adolescents and families, and Lauren Tatro uses art therapy with children, teens and adults. Tell us your child’s age when you request an appointment so we can match you with the right counselor.
Yes, with some counselors. The office is open until 9:00 pm Monday through Thursday and from 7:00 am to 2:00 pm on Saturday. Evening times are limited, so tell us your preferred time when you request an appointment.
Yes. Sessions can take place on a secure video platform as long as everyone joining is in Virginia at the time of the session. Some families combine office and telehealth sessions.
It depends on your plan. We are in network with Aetna, Anthem, Sentara, UnitedHealthcare and several Virginia Medicaid plans, but coverage for family therapy varies. Call 757.503.2819 and we can help you check your benefits. Self-pay is also available.
Yes. Our Newport News counselors work with Peninsula families managing deployments, homecomings and PCS moves.
Yes. Our Newport News office is a practical drive from Hampton, Yorktown, Poquoson and Williamsburg. Telehealth is also available anywhere in Virginia.
Ready to start? Request an appointment at our Newport News office using the form on this page, or call 757.503.2819. Tell us who will be attending and any preferred counselor or appointment time, and our intake team will help match you.
You do not need to have everything figured out before you reach out.
Reach out when you feel ready. We will help you find a counselor who fits your needs, in person in Newport News or Suffolk, or through Telehealth.
In crisis? Call or text 988, or call 911 in an emergency.