In-Person vs. Telehealth Counseling: Which Is Better?

In-Person vs. Telehealth Counseling Which Is Better

If you’re thinking about starting counseling, one of the first decisions you’ll face is format: in-person or virtual?

At Artisan Counseling, we offer both options at our offices in Newport News and Suffolk, VA, plus telehealth for anyone in Virginia.

The honest answer: the best format depends on your life, your preferences, and what you’re working on.

What In-Person Counseling Looks Like

You drive to the office, sit in a private room, and talk face-to-face with your counselor for about 50 minutes.

Benefits of In-Person Sessions

  • Full body language visibility
  • Physical separation between therapy and daily life
  • No technical issues
  • Privacy from household members
  • Better suited for some modalities like art therapy and couples counseling

Who Prefers In-Person

  • People working through trauma who want a dedicated space
  • Clients with limited privacy at home
  • Couples who benefit from both partners being in the same room

What Telehealth Counseling Looks Like

You connect via a secure video platform. Same session length, same clinical standards, same insurance billing.

Benefits of Telehealth

  • No commute
  • Schedule flexibility
  • Continuity during travel or life changes
  • Access for those with mobility issues
  • Comfort of your own environment

Who Prefers Virtual Sessions

  • Parents with young children
  • People with shifting work schedules
  • College students
  • Clients with chronic illness or disabilities
  • Anyone in Virginia without proximity to an office

Research published in the Journal of Clinical Psychology (2020) found that telehealth outcomes are comparable to in-person sessions for anxiety, depression, and trauma.

Where Each Format Shines

ModalityIn-PersonTelehealth
CBT✅✅
DBT✅✅
ACT✅✅
IFS✅✅
Narrative Therapy✅✅
EMDR✅ (preferred)✅ (with adaptation)
Art Therapy✅ (preferred)Possible with adaptation
Somatic Therapy✅✅ (depends on approach)

You Can Switch Anytime

This isn’t a permanent decision. Many clients start one way and switch as life changes. Hybrid approaches are common and fully supported at Artisan Counseling.

Making the Choice

Ask yourself:

  • Can I realistically get to an office?
  • Do I have a private space at home?
  • How do I feel about being on camera?
  • What matters most — convenience or physical separation?

If you’re still unsure, try one format for a few sessions. You can always switch.

Contact us — 757.503.2819

In this article

Talk to a counselor

Ready for support?

Our licensed therapists in Newport News, Suffolk and via telehealth are here to help.

Schedule an AppointmentMeet our counselors →
In crisis? Call or text 988 any time, 24/7.
ac

About the author

Artisan Counseling

Artisan Counseling is a team of licensed counselors and social workers providing individual, couples and family therapy in Newport News, Suffolk and via telehealth across Virginia. Our articles are written to offer practical, compassionate guidance and are not a substitute for professional care.

Meet the team →

You don't have to do this alone

Find the right counselor for you

Individual, couples and family counseling in Newport News, Suffolk and online across Virginia. Most major insurance accepted.

Artisan Counseling | Photo Gallery